ASLA Contacts:
|
Level |
Contact Person |
Designation |
Email Address |
Phone number |
Escalation Criteria |
|
1 |
Sofronio Pasignasigna/ Jerald Boscato |
Loan Processors |
|
(02)7903-6461 0998-961-2395 0917-597-5882 |
First point of contact for all loan application,wthdrawal application, change of membership contribution and related inquiries |
|
Crissa Nikka Reyes |
Finance & Treasury |
crissa.reyes@asla.com.ph
|
(02)7903-6461 0998-961-2395 0917-597-5882
|
First point of contact for change in membership contribution |
|
|
First point of contact for payment of past due |
|||||
|
First point of contact for outstanding past due loan and capital contribution. |
|||||
|
2 |
Sherjhe Gadia |
Associate Manager |
|
(02)7903-6461 0998-961-2395 0917-597-5882 |
Issues not resolved at Level 1 after 3-5 business days. |
|
3 |
Marilou Ablang |
General Manager |
(02)7903-6461 0998-961-2395 0917-597-5882 |
Issues not resolved at Level 2 aftxer more than 5 business days |
|
|
4 |
Board of Trustees |
|
|
Persistent or recurring issues, Issues not resolved at Level 3 |
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ASLA Contacts:
|
Level |
Contact Person |
Designation |
Email Address |
Phone number |
Escalation Criteria |
|
1 |
Sofronio Pasignasigna/ Jerald Boscato |
Loan Processors |
|
(02)7903-6461 0998-961-2395 0917-597-5882 |
First point of contact for all loan application,wthdrawal application, change of membership contribution and related inquiries |
|
Crissa Nikka Reyes |
Finance & Treasury |
crissa.reyes@asla.com.ph
|
(02)7903-6461 0998-961-2395 0917-597-5882
|
First point of contact for change in membership contribution |
|
|
First point of contact for payment of past due |
|||||
|
First point of contact for outstanding past due loan and capital contribution. |
|||||
|
2 |
Sherjhe Gadia |
Associate Manager |
|
(02)7903-6461 0998-961-2395 0917-597-5882 |
Issues not resolved at Level 1 after 3-5 business days. |
|
3 |
Marilou Ablang |
General Manager |
(02)7903-6461 0998-961-2395 0917-597-5882 |
Issues not resolved at Level 2 aftxer more than 5 business days |
|
|
4 |
Board of Trustees |
|
|
Persistent or recurring issues, Issues not resolved at Level 3 |